ServiceNow microMSP

CeM sells and supports the full ServiceNow Service Management Suite on a per seat basis with no minimum seat number and no set-up fees,… ever!

  • We can go live any day you want, even TODAY!
    • Provide a flat file of users or connect via LDAPs
    • CMDB: Import or connect to your asset management tool (LANDesk, Altiris, SCORM, SMS).
    • Incident, Problem, Change: forms and processes ready to go..
      • Configuration? No problem.  We can go live first and implement changes as you are ready or wait and do the big bang delivery.
      • Service Catalog, Knowledgebase, SLAs, Reports, Forms, Emails all ready to go.
      • Take your projects beyond the Gantt chart.  Execute them by task and provide your CxO’s up to date status on your intranet through public reports
      • Track Time and costs by tech, department, location, etc.

Cost $150/seat/month.  Long term price stabilization guarantees.

Case Study: A global 550 employee company with an IT staff of 11 needed a Service Management tool which could deliver quickly and use no internal resources.  Their needs were met.  We went live the same day we received user data.  Processes, forms, reports, notifications, SLAs, and a user portal were all ready for immediate use.  As time permitted, IT management directed the configuration to even more tightly conform to company practices.  The SaaS model eliminates local expense and works immediately.